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Delivery Information

Delivery of goods.

The transport costs are calculated automatically during the checkout process.

Basins, toilets, bidets, furniture and bathtubs are delivered only on pallets in order to protect them from damage during transportation.

Taps, accessories and radiators are delivered in boxes as a parcel.

For Orders Over 500 EUR  Delivery in Poland is free.

Procedure for receiving the parcel from the courier:

We use the services of trusted courier companies.

On the day of delivery, the courier will contact you by phone and tell you the approximate delivery time.

Pallets / boxes are delivered by courier service from Monday to Friday. We do not deliver the goods on weekends and public holidays .

Attention! In accordance with the rules of transport companies, we reserve the right to delay the delivery in one - two days.

Important! When you receive the goods, you must check the condition of the order in the presence of the courier. If you found any damages, then they should be noted in the acceptance certificate that will be issued by the courier. Please send photos of damaged goods to mail info@englishbathroom.com within 24 hours.

Order execution time.

If the goods are in stock, delivery time is 4 - 7 working days once we receive payment. Delivery is carried out after the manager confirms the availability of goods in the warehouse. 

If the goods are not in stock, the order execution time is agreed individually.